RETURNS POLICY

At National Fashion College, we are dedicated to delivering exceptional educational services to our clients. Our returns policy aims to provide transparency and fairness in all transactions. Please review the following details regarding our returns and refund procedures:

1. SERVICES COVERED
This policy pertains to all educational services, courses, and digital content offered by National Fashion College. As we do not sell physical products, our returns policy is specifically tailored to our service-oriented offerings.

2. REFUND ELIGIBILITY
Refunds may be granted under the following circumstances:

  • Cancellation by National Fashion College: In the event that we cancel a course or service, a full refund will be issued.

  • Customer Cancellation: For detailed information, please consult our complete terms and conditions on our website.

3. NON-REFUNDABLE ITEMS
Certain services and digital content may not be eligible for refunds, including but not limited to:

  • Courses or services that have already started or been completed.

  • Digital content that has been accessed or downloaded.

  • Personalised or customised services.

4. REFUND AND CANCELLATION REQUESTS
To request a refund, please submit a written request to our team at hello@nationalfashioncollege.com. Include your name, contact details, and the reason for your refund or cancellation request. Our team will review your request and respond within 14 business days.

For additional information, please refer to our comprehensive terms and conditions, particularly:

Clause 11: Cancelling an Order (by You)

Orders and enrolments cannot be canceled once submitted through our website or any other sales method. If you wish to modify your order, enrolment, or contact information, please reach out to us, and we will do our best to assist you, though we are not obligated to make any changes.

5. DISPUTE RESOLUTION

If you are not satisfied with the resolution provided by our team, you have the option to escalate your concern. We are committed to addressing all disputes fairly and promptly.

6. FULL TERMS AND CONDITIONS

For more detailed information regarding our returns policy and specific terms and conditions for each service, please visit our website at https://www.nationalfashioncollege.com/termsandconditions.